Terms & Conditions

Terms & Conditions

Terms & Conditions

Welcome to UptownJamaican! These terms and conditions outline the rules and regulations for the use of our website and services.

By accessing this website and placing orders, you accept these terms and conditions in full. Do not continue to use UptownJamaican's website if you do not accept all of the terms and conditions stated on this page.

1. Ordering and Payment:

  • You must be at least 18 years old to place an order on our website.
  • When placing an order, you agree to provide accurate and up-to-date information, including your contact details and delivery address.
  • Payment must be made in full at the time of placing your order. We accept payments via paypal or stripe

2. Delivery:

  • We aim to deliver your order within the specified time frame, but delivery times may vary depending on factors such as traffic and weather conditions.
  • If we are unable to deliver your order within the specified time frame, we will notify you as soon as possible and provide an estimated delivery time.
  • Please ensure that someone is available to receive the delivery at the specified address. If no one is available, we reserve the right to charge a re-delivery fee.

3. Cancellations and Refunds:

  • You may cancel your order up to 30minutes before the scheduled delivery time for a full refund.
  • Refunds will be issued to the original payment method and may take 5 to 10 days to process.
  • Once your order has been prepared for delivery, cancellations are not permitted, and refunds will not be provided except in cases of quality issues or errors on our part.

4. Food Allergies and Dietary Requirements:

  • Please inform us of any food allergies or dietary requirements when placing your order. While we take all necessary precautions to avoid cross-contamination, we cannot guarantee that our dishes are free from allergens.
  • It is your responsibility to ensure that the dishes you order are suitable for your dietary needs.

5. Intellectual Property:

  • All content on this website, including text, images, logos, and trademarks, is the property of UptownJamaican and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.

6. Limitation of Liability:

  • UptownJamaican shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services.

8. Changes to Terms and Conditions:

  • We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page.

If you have any questions or concerns about these terms and conditions, please contact us